Step 1: Initial Contact
To begin, reach out to SolRise Counseling via email, phone, or the contact form on our website. During this initial communication, we will coordinate a consultation call or schedule your first appointment.

Step 2: Insurance Verification
Once your appointment is scheduled, SolRise Counseling will verify your insurance benefits. You will receive a confirmation email outlining your coverage details prior to your first session.

Step 3: First Therapy Session
During your initial session, we will explore the reasons you are seeking therapy, discuss the history of your concerns, and collaboratively develop a plan for ongoing sessions.

Step 4: Ongoing Sessions
Therapy sessions are typically held on a weekly or biweekly basis, depending on your individual needs and preferences. Each session in 50-min long.

Step 5: Conclusion of Therapy
When it is time to conclude therapy, we will reflect on your progress, discuss what you’ve gained from the process, and create a plan to support your continued growth and well-being moving forward.

Yes, we are in-network with Blue Cross Blue Shield PPO, Blue Choice, and Aetna PPO plans.

Although SolRise Counseling is out of network with other insurance providers, including HMO plans, we would be glad to provide you with a detailed receipt of services after each session to submit to your insurance provider for claim reimbursement. Please call your provider to confirm benefits. 

We accept all major credit cards and also HSA/FSA cards. 

You may pay for sessions considered out of pocket. The rates for out of pocket are:

• 50-Minute Intake Session - $160

• 50-Minute Individual Session $160

• 50-Minute Relational Session - $160

SolRise is dedicated to checking/confirming your insurance eligibility and benefits prior to your first appointment. We recommend prospective clients to call their insurance if they need to confirm their benefits prior to scheduling your first session.

SolRise Counseling is currently seeing clients in-person in the Lakeview neighborhood and via telehealth using a HIPAA-compliant video platform.

During our consultation, we will discuss what brings you in, identify goals for therapy, and I can answer any questions you may have.

We prioritize your privacy and confidentiality by using HIPAA-compliant software for all our services and conducting sessions in private settings. However, there are some exceptions to confidentiality, including the obligation to report suspected abuse or neglect of children, elders, or dependent adults, or to prevent a serious threat to anyone’s health or safety. We also ask that you help protect your privacy by joining telehealth sessions from a private location and using headphones, unless you're sharing the space with other participants in the session. When attending couples therapy, we are unable to keep any information confidential between partners. Since you're both in therapy together, your relationship is the primary focus, and withholding the truth can slow down the progress you're able to achieve together.

Sessions are recommended on a weekly or bi-weekly basis to ensure more consistent progress towards achieving your treatment goals. Sessions are 50 minutes in length.

Please reach out to SolRise Counseling via email as soon as you know you need to cancel the appointment. Cancellations or requests to reschedule must be made 24 hours in advance of your scheduled appointment. If you are unable to keep your appointment for any reason, we require at least 24-hour advance notice or you will be charged for the full session ($160). Insurance doesn’t cover late cancellations. 

Yes, a sliding scale fee is available on a limited basis. Please reach out to SolRise Counseling via email and ask for more information: hello@solrisecounseling.com

The Federal No Surprises Act is effective as of January 1, 2022. Under the No Surprises Act, individuals who choose not to use their insurance or who are uninsured have the right to request a Good Faith Estimate (GFE), which outlines the expected costs of counseling services. The primary goal of the Federal No Surprises Act is to promote transparency in pricing and reduce the chances of clients receiving unexpected medical bills. This is done by requiring providers to inform clients of the anticipated costs for a service before it is provided. By law, behavioral health care providers must offer a good faith estimate of services to uninsured and self-paying clients upon request. At SolRise Counseling, we provide the cost of services before your first session. However, if you would like a formal Good Faith Estimate, you are entitled to request one, and it will be included in your medical record as required by law. You can learn more about the No Surprises Act here: https://www.cms.gov/nosurprises

Is a therapeutic strategy for the improvement of sexual function and treatment of sex-related issues.

As a certified sex therapist, Priscilla de Llovio has specialized training in sexual anatomy, development, functionality, identity, and diversity. It’s important to note that sex therapy doesn’t involve touching, physical demonstrations, or nudity—it’s all about supporting you in a respectful and comfortable space.